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Water Damage Time Line

3/7/2019 (Permalink)

Water Damage Water Damage Time Line Water Damage doesn't wait, call SERVPRO now!

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Libertyville/North Chicago City/Lake Bluff specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.  We arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Storm Damage: How to deal

3/7/2019 (Permalink)

Storm Damage Storm Damage: How to deal Don't get stressed by storm damage, let SERVPRO help

Dealing with repairs and insurance companies after severe weather hits your property can be difficult. Homeowners can use the following tips to help tackle the storm damage caused by hard rains, flooding, or storm-related issues.

SAFETY FIRST

If you and your family were away from home when the storm hit, do not return until it has been confirmed safe. Contact a storm damage expert like SERVPRO of Libertyville/North Chicago City/Lake Bluff; we’ll help you determine if your home is safe to return to.

INSURANCE

You will need to contact your homeowners’ insurance adjuster as soon as possible. If your neighborhood has sustained widespread damage, find out if any special teams of insurance agents, relief workers, or contractors are coming to the area. Check your policy to find out what actions you need to take or talk to your agent to make sure you are following the proper procedures. Not following these actions correctly could result in a reduced claim. Inspect your property and make a list of all damages; take photographs of all noted damage if at all possible.

RECORDING AND DOCUMENTING

Document your neighbor’s damages, as well; this can prevent the insurance provider from downgrading your claim by saying the damage is from your neglect of maintenance or other unrelated issues by giving them a way to compare. Keep a record of all the communication you have with your insurance provider, and don’t do any unnecessary repair work yourself. Hire a trusted storm damage restoration service provider such as SERVPRO of Libertyville/North Chicago City/Lake Bluff to handle any repairs.

BE SCAM FREE

Always check the adjuster’s identification. If you are evacuated, ask for money from your claim upfront. If they agree, you will be given a check for an amount that will be deducted from your final settlement. Some providers will automatically offer a partial payment early on during the process. Review it carefully and decline it if you feel uncomfortable with any part of it. Never be afraid to ask questions and to expect an answer that makes sense or seems fair.

Dealing with a storm's aftermath is stressful, but reacting properly will be an immense help and can prevent problems down the road.

SERVPRO of Libertyville/North Chicago City/Lake Bluff team is ready to help 24/7. Call us for your fire or water damage issues at 847-557-1080

Restoring your Business' wood floors

3/7/2019 (Permalink)

Commercial Restoring your Business' wood floors Wood floor damage in a Libertyville business

Does your business have wood floors? It is important to dry a wood floor as soon as you notice signs of water damage. Water from a leak or pipe burst can cause wood to warp or result in other forms of damage. Here are four steps that may be necessary to restore wood flooring.

  1. Remove Water. Removing standing water is the first step to restoring flooring. This may require the use of a pump or wet vac for damage caused by a flood, pipe burst, or leak. Use a mop or towels for slight damage. If a small amount of water has spilled and remained on the floor, spread out newspaper and allow it to absorb water.
  2. Dry Moisture. After standing water is gone, use a dehumidifier to draw moisture out of wood. Ventilation can also be helpful. It is necessary to determine whether water has penetrated through the polyurethane coating or another sealing treatment. It may be necessary to tear out and replace the subfloor, taking time to allow the underlying concrete to dry, to prevent mold growth.
  3. Sand and Scrape. Once all of the levels of flooring are dry, it is time to work on the appearance and condition of the surface. Wooden planks damaged by water may warp or become discolored. Sanding and scraping may even the surface and remove stains. Rely on the expertise of water damage restoration professionals.
  4. Refinish or Retrofit. Wood flooring exposed to water may need to be refinished. Planks with severe damage can be removed and replacements retrofitted. Restoration experts can recommend the best solution for each case of water damage.

Keep in mind that wood flooring may add several days to water damage restoration, particularly in cases of extensive damage caused by a flood or pipe burst. This is necessary to restore the condition of a wet floor and prevent secondary damage, such as mold. Contact SERVPRO of Libertyville/North Chicago City/ Lake Bluff to dry and restore wood floors at your commercial property.

Pets and Fire Safety

3/7/2019 (Permalink)

Fire Damage Pets and Fire Safety When disaster strikes it can affect your pets also

No one wants to consider the possibility of facing a fire emergency in their own home, but it could happen at any time. Coming up with a fire plan is key to getting yourself and your family out safely. But what about your pets? including pet preparation in your fire safety plan is crucial to be able to get your furry friends out in time. Keep your furry companions safe by following these steps to create a fire evacuation plan for your pets.

  • The best way to protect your pets from the effects of a fire is to include them in your family plan. This includes having their own disaster supplies kit as well as arranging in advance for a safe place for them to stay if you need to leave your home.
  • When you practice your escape plan, practice taking your pets with you. Train them to come to you when you call.
  • In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them, too. But remember: never delay escape or endanger yourself or family to rescue a family pet.

Prevent Your Pets from Starting Fires

The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets.

  1. Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
  2. Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.
  3. Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
  4. Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.

Help Firefighters Help Your Pets

  • Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
  • Affix a pet alert window cling and write down the number of pets inside your house and attach the static- cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.

BE PREPARED. Have A PLAN.

  • Know their hiding places! During a fire your pets will be terrified, and they’ll most likely run to in the places they feel most safe.  If you don’t know their common hiding places, you could run out of time to save your furry, scaly, or feathered friend.
  • Map it out!  Find their hidey-holes and niches. Map these out on a piece of paper, and include the map in your fire escape plan.
  • Always evacuate your pets on a leash or in a pet carrier. Pets will panic at the smell of smoke, and may bolt when outside, making them impossible to find.
  • Prepare an emergency kit for each of your animals. The kit should contain your pet’s food, veterinary paperwork, prescription medications, and an updated photo and description of each animal. You may have to board your pet at a kennel or other facility until you get settled after a fire, and they will require proof that your pet has current vaccinations.
  • Have an evacuation plan. If you have to evacuate your home, and you cannot return for a while, have a plan of action!

Thunderstorm Preparedness

3/7/2019 (Permalink)

Storm Damage Thunderstorm Preparedness When a storm hits, do you know what to do?

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.

To prepare for a thunderstorm:

  • Trim or remove tree limbs near your home. Remove any dead or rotting trees.
  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Libertyville/North Chicago City/Lake Bluff are highly trained and certified, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

SERVPRO of Libertyville/North Chicago City/Lake Bluff 847-557-1080

Water Damage Restoration

3/7/2019 (Permalink)

Water Damage Water Damage Restoration What's under the water damaged carpet?

It is critical to deal with water damage as soon as it occurs, to prevent long-term issues. Waiting to deal with water damage could mean that the damage is irreversible. When objects become waterlogged and are left to sit, they can develop foul smells, and even become infested with mold. Working with our professional team, SERVPRO of Libertyville/North Chicago City/Lake Bluff residents and business owners will be assured that your property is cleaned and restored quickly. The sooner you call us (847-557-1080), the sooner we can begin cleaning up the water damage.

Types of Water Damage SERVPRO Treats

  • Water damage from storms or weather
  • Water damage from water pipes bursting
  • Sewer line backup and water getting into homes or commercial properties
  • Appliance leaks and malfunctions
  • Water damage from firefighting efforts
  • Toilet leaks, bathtubs, and more.

We specialize in cleaning up homes and commercial spaces that have experienced water damage. Regardless of the kind of water damage your home or business space has undergone, contact SERVPRO of Ravenswood (773-878-5200) to discuss how we can help you restore your property quickly and safely.

Our Clean-up Process

Call our water damage and restoration team today, and we’ll send a highly trained restoration technician to your home or commercial property to assess the damage and provide a plan for clean-up and restoration. Our technicians and professional team will:

  • Remove the water from the property or damaged areas of your property.
  • Begin the drying and dehumidification process. We use state-of-the-art industrial drying machines that enable us to quickly and easily clear your home or office of unwanted and potentially dangerous water.
  • Work to save as much of the original materials and surfaces as possible. Sometimes, though, it is essential to remove severely damaged surfaces, such as drywall, and flooring to reduce the risk of mold and odor developing.
  • Clean and sanitize your property and begin restoring your home or office space so that you can't even tell there was water.

Our Water Damage Restoration Technicians are Highly Trained

We are the best water damage and restoration experts in the Lincoln Park area. We'll send a highly skilled and professional trained water damage restoration expert to your home or commercial property within hours of your call. Upon inspection and assessment, our experts will be able to provide you with real solutions to restore your property to its pre-flood state. We know dealing with water damage can be difficult, and our technicians will make the process easier and get you back to functioning order as soon as possible.

Contact Us Today

If you have experienced flooding or water damage in your home or commercial property, contact us immediately to begin the cleaning and restoration process 847-557-1080. Leaving water to sit for even a short period can increase the risk of bacteria, mold, and other contaminants developing in your home or commercial space. We’ll send a technician out to your property right away to assess the damage. Don’t wait to call.

Ways to get Weather Warnings

3/5/2019 (Permalink)

Storm Damage Ways to get Weather Warnings Are you informed?

Storm season is upon us. Do you know all the ways you can stay informed about inclement weather in your area? Here are some Ways to get Warnings and stay in the know.

Wireless Emergency Alerts

Emergency messages sent by the National Weather Service (NWS) and other agencies via your mobile carrier.

Your phone will receive the alters moments after being issued. Phones that are using cell towers in the alert zone will receive the WEA.

NOAA Weather Radio

A nationwide network of radio stations broadcasting continuous weather info from your local NWS office.

These battery-powered radios are a great source of weather warnings when the power is out and at night when you may be sleeping.

The Internet

Check weather.gov on a desktop or mobile.weather.gov on your mobile device.

Other ways to find warnings online include social media, other weather apps and local news sites.

Local TV and Radio

Local stations broadcast official warnings, plus forecasts and storm tracks from on-air meteorologists.

TV in particular is a great source of emergency info, since radar displays, maps, and other graphics can be shown.

Outdoor Sirens

Only designed to alert people who are outdoors.

Sirens are not intended to alert people who are in cars, homes, or other buildings.

Storm damage can happen, no matter how prepared you are. Call SERVPRO of Libertyville/North Chicago City/Lake Bluff. We have the training, tools and team to help you. 847-557-1080

Indoor Air Quality of your Business

3/5/2019 (Permalink)

Commercial Indoor Air Quality of your Business Improve your IAQ and improve your business

Most people spend an average of 90% of their time indoors. Much of that time, for adults, is spent in an office, or warehouse, environment. Indoor air quality can contribute to the health and comfort of your employees, customers, and all who visit your place of business.

Why Does Indoor Air Quality (IAQ) Matter?

Many studies suggest that the level of pollutants indoors often surpasses the pollutants outdoors. Poor IAQ can potentially impact the health and wellbeing of your employees.

According to OSHA, the following symptoms have been linked to poor IAQ:

  • Nose, lung, throat, and eye irritation
  • Headaches
  • Fatigue
  • Concentration difficulty

OSHA also claims that specific air contaminants have been linked with varying ailments. Irritants and damp indoor environments may worsen or lead to various conditions.

After examining the potential symptoms of poor indoor air quality, it’s no surprise that good IAQ has been linked to higher productivity and fewer lost work days according to an EPA Report to Congress from 1989. Happy, healthy workers tend to take fewer days off and accomplish more in the workplace.

What Affects Indoor Air Quality?

Fixing indoor air quality is not as simple of a fix as changing a pipe or washing a window. Several independent factors, both indoors and out, can contribute to poor IAQ.

Potential factors include, but are not limited to:

  • Outdoor pollutants such as smoke, smog, etc.
  • Poor ventilation and/or insulation
  • Inadequate moisture and humidity control
  • Untreated smoke damage
  • Spilt chemicals and leaking gases
  • Dust, dirt, and animal dander
  • Fungi, pollen, and other biological matter
  • Tobacco

What Can SERVPRO do?

As mentioned before, many factors can impact IAQ. Fortunately, we offer comprehensive services that tackle many of these factors. At SERVPRO of Libertyville/North Chicago City/Lake Bluff, we offer inspections with recommendations for the best course of action to leave your office with cleaner air.

Restoring Your Commercial Property After Water Damage

3/5/2019 (Permalink)

Commercial Restoring Your Commercial Property After Water Damage Water damage won't keep your business down if you call SERVPRO

Flooding and water damage events at your commercial property are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Libertyville/North Chicago City/Lake Bluff

SERVPRO of Libertyville/North Chicago City/Lake Bluff specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

3/5/2019 (Permalink)

Why SERVPRO IICRC Certified Firm We are IICRC Certified

SERVPRO of Libertyville/North Chicago City/Lake Bluff is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Libertyville/North Chicago City/Lake Bluff specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.