Recent Posts

Being Prepared in Lake County: Pack a Severe Weather Emergency Kit

7/28/2021 (Permalink)

tornado The United States ranks highest as the country with the most tornadoes. Canada places second.

Despite the fact that meteorologists are now better able to predict them, tornadoes can strike with little warning. Therefore, it’s best to be prepared well before a tornado approaches. One way to be prepared is to compile an emergency kit.  Here are some suggested items:


Have a purification kit and enough water to last 72 hours


Plan enough food to last 72 hours, plasticware, and some means of preparation

First Aid Kit

Include supplies to treat minor wounds and keep larger wounds under control


Pain relievers, anti-inflammatory medication, and prescriptions

Waterproof Clothing

Boots, jackets, pants, and warm clothing


Don’t forget the batteries!

Blankets and Pillows

Protect your head, neck, and body from falling debris with a heavy blanket and fluffy pillow

Toilet Kit

Sanitation and hygiene is extremely important! Include some wet wipes

Extra Supplies

Remember to pack any necessary supplies for your babies, kids, elderly parents, or pets, if applicable

NOAA Weather Radio

Stay updated with the current conditions.  Download the app too!

Important Documents

Make sure to keep all of your important documents in a sealed waterproof container away from an area that can flood

Things to Do

Books, crosswords, games, and other items to keep yourself and loved ones occupied while waiting out the storm.

When the storm is over, if you find that you have property damage, call the professionals at SERVPRO of Libertyville/North Chicago City/Lake Bluff right away for help.  We have crews available 24/7 for tarp up and board up as well as water mitigation services.

Water Damage in Lake County: 3 Categories To Know

7/26/2021 (Permalink)

water dripping through ceiling tiles Often, water damage spreads to areas that cannot be seen. Call an expert for help to ensure all moisture has been removed.

At SERVPRO of Libertyville/North Chicago City/Lake Bluff, we pride ourselves on being the experts in water damage remediation.  We ensure our technicians are educated by requiring them to become certified by the Institute of Inspection Cleaning and Restoration (IICRC) as Water Restoration Technicians.  This gives them the ability to classify and categorize the type of water damage a property may have.  With regard to infiltration, there are three categories of water.  Knowing what these are and how to properly mitigate their damage is paramount to restoring your home or business to a healthy, safe state.

Category 1

Water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples include but are not limited to:

Broken water supply lines; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks, and toilet bowls that do not contain contaminants or additives.

Category 2

Water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples include but are not limited to:

Discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine

Category 3

Water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples include but are not limited to:

Sewage; waste line backflows that originate from beyond any trap regardless of visible content or color; all forms of flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events. 

Category 3 water can carry trace levels of regulated or hazardous materials (e.g., pesticides or toxic organic substances).

In the unfortunate event that you experience water damage, call the experts at SERVPRO of Libertyville/North Chicago City/Lake Bluff to help.  We have the training and expertise to make sure your home or business is safe and clean.  We are available 24/7/365 for your emergencies at 847-557-1080.

Simple Tips for Cooking Fire Prevention in Your Lake County Home

7/12/2021 (Permalink)

pan with lid and fire Cooking is the #1 cause of fires in homes.

Cooking is the leading cause of home fires and fire related injury.  Here are a few steps from FEMA and the US Fire Administration to help keep your family safe while cooking:

Stand by your pan

If you leave the kitchen, turn the burner off

Watch what you are cooking

Fires start when the heat is too high.  If there are signs of smoke or boiling grease, turn off the burner

Turn pot handles toward the back of the stove

This way, no one can bump them or pull them over accidentally

Keep a pan lid or baking sheet nearby

Use it to cover the pan if it catches on fire.  This should help smother the fire.

In the event your home does sustain damage from fire or smoke, SERVPRO of Libertyville/North Chicago City/Lake Bluff is here to help.  Our experienced technicians are standing by to restore your home.  Call us today at 847-557-1080 for a free assessment of your property damage.

Types of Commercial Sprinkler Systems

6/30/2021 (Permalink)

red sprinkler on white background Choosing the right sprinkler system for your facility can save thousands of dollars in damage should you sustain a fire loss.

Commercial fire sprinkler systems are designed to expel water until they are shut down manually. Choosing the appropriate system for your property and occupancy can mitigate possible water damage.

Wet Pipe System

Most common type

  • Pipes are filled with water
  • Heat from a fire triggers the system and opens the sprinklers closest to the fire
  • Usually, only one or two sprinklers open

Dry Pipe System

For areas with below freezing temperatures

  • Pipes are filled with pressurized air or gas used to hold water back in a heated space. 
  • Heat from a fire opens the sprinklers closest to the fire 
  • Air escapes and the dry pipe valve opens to allow water flow
  • Usually, more sprinklers open than with a wet pipe system

Deluge System

For use in hazardous environments prone to fast-spreading fires

  • Pipes are not filled with water or gas
  • All sprinklers stay open
  • A signal from a fire detection device opens the deluge valve
  • Water will flow from all sprinklers

Pre-Action System

For areas where concerns or water or fire damage to property are high

  • Pipes are filled with pressurized air or gas
  • Loss of air or gas pressure summons maintenance
  • A signal from a fire detection device opens the pre-action valve, filling the pipes with water
  • Because sprinkler heads are closed, heat from a fire opens the sprinklers closest to the fire
  • Usually only one or two sprinklers open (similar to the wet pipe system). However, ”double interlock” pre-action systems use more air or gas pressure in the pipes, delaying the water delivery and allowing more sprinklers to open at a time (similar to dry pipe systems)

In the event that your business or building sustains damage from water or fire, SERVPRO of Libertyville/North Chicago City/Lake Bluff is Here to Help.  We have the advanced expertise and technology to minimize loss of use in your facility.  Call us for your emergencies 24/7/365 at 847-557-1080.

Water Damage from Sprinkler Systems: Cause and Effect

6/30/2021 (Permalink)

water leaking from sprinkler head Inspection, testing and maintenance of fire sprinkler systems, along with adequate building heat, can help reduce the risk of future water damage.

An automatic sprinkler system is a very valuable tool in fire suppression and prevention. Even so, by some uncontrollable event or if not properly maintained, these systems may fail.  This failure could result in disaster by fire or from serious water damage from the sprinklers if water is unexpectedly released.  

Common Causes for Sprinkler System Failures

  1. Freezing of water filled pipes
  2. Mechanical damage
  3. Installation defects
  4. Deliberate sabotage
  5. Overheating from excessive temperatures
  6. Corrosion of sprinklers, fittings, pipes, and other components
  7. Environmental stress cracking of PVC plastic sprinkler pipe and fittings
  8. Manufacturing defects, including recalled sprinklers

Potential Hazards of Water Damage

  1. Damage - Destruction to property 
  2. Disruption - Loss of use of property during repairs
  3. Health Effects - Mold can develop causing health hazards
  4. Costs - Repair and/or replacement of sprinkler system
  5. Reputation - Lost customers or tenants due to unusable space

Prevention Tips

  1. Maintain fire sprinklers in accordance with recognized standards
  2. Ensure installations are completed by experienced and licensed contractors
  3. Take action to reduce chances of system freezing
  4. Call SERVPRO of Libertyville/North Chicago City/Lake Bluff if water damage is experienced in your facility.

SERVPRO of Libertyville/North Chicago City/Lake Bluff has the experience and professional staff to bring your property back to its preloss condition quickly and efficiently.  Call 847-557-1080 today for a free assessment of your damage.

Fire Sprinkler Systems: Myths and Facts

6/30/2021 (Permalink)

sprinkler head A home fire sprinkler can control or put out a fire with a fraction of the water that would be used by fire department hoses.

Automatic sprinkler systems have a proven track record of protecting life and property for over 100 years. However, there are still some common misconceptions about the operation and effectiveness of automatic fire sprinkler systems.  Source: American Fire Sprinkler Association

Myth: “A smoke detector provides enough protection.”

Fact: Smoke detectors save lives by providing an early warning to a smoke or fire incident, but can do nothing to extinguish a growing fire or protect those physically unable to escape on their own, such as the elderly or small children. Too often, battery operated smoke detectors fail to function because the batteries are dead or have been removed. As the percent of homes in America that were “protected” with smoke detectors increased from zero to more than 70%, the number of fire deaths in homes did not significantly decrease.

Myth: “Water damage from a sprinkler system will be more extensive than fire damage.”

Fact: Water damage from a building sprinkler system will be much less severe than the damage caused by water from fire fighting hose lines or smoke and fire damage if the fire is allowed to spread. Quick response sprinklers release 8-24 gallons of water per minute compared to 80-125 gallons per minute discharged by a fire hose.

Myth: “When a fire occurs, every sprinkler head goes off.”

Fact: Sprinkler heads are individually activated by fire temperatures in excess of 155°. Residential fires are usually controlled with one sprinkler head. 90% of all fires are controlled with six or fewer heads and a study conducted during 80 years of automatic sprinkler use found that 82% of the fires that have occurred were controlled by two or fewer sprinkler heads.

Myth: “Sprinklers are designed to protect property, but are not effective for life safety.”

Fact: Sprinklers provide a high level of life safety. Statistics reveal that there has never been any multiple loss of life in a fully sprinklered building. Property losses are 85% less in residences with fire sprinklers compared to those without sprinklers. The combination of automatic sprinklers and early warning systems in all buildings could reduce overall injuries, loss of life and property damage by at least 50%.

In the event that you do sustain fire or water damage, SERVPRO of Libertyville/North Chicago City/Lake Bluff is Here to Help.  Call us today for a no-cost assessment of your property damage.  We are always available for your call at 847-557-1080.

Tornado Warning vs. Tornado Watch in Lake County, IL

6/30/2021 (Permalink)

tornado The United States experiences an average of 1,000 or more tornadoes every year. Out of those, roughly 20 are expected to be violent.

What’s the difference between a tornado warning and a tornado watch?

Both tornado watches and tornado warnings are issued by the National Oceanic and Atmospheric Administration (NOAA)/ National Weather Service. However, there are critical differences between the two alerts. 

Tornado Watch 

Conditions are favorable for tornadoes to develop. Be alert to changes in the weather, account for all family members, and listen to local radio and TV stations for updated storm information. Move cars inside and keep car and house keys with you. If time permits, move lawn furniture and equipment inside to minimize flying debris. If a tornado siren sounds, stay inside and take cover.

Tornado Warning

A tornado has actually been spotted or is indicated on weather radar in your area. This means danger is imminent and you may only have seconds to take cover.

In the event that your home or business sustains damage caused by the high winds of a tornado, SERVPRO of Libertyville/North Chicago City/Lake Bluff can help!  24/7/365 emergency service is available for board up, tarp up, and water mitigation.  Call us for help at 847-557-1080.

Safe Biohazard Cleanup for Lake County, IL Businesses

6/23/2021 (Permalink)

biohazard symbol black and yellow SERVPRO of Libertyville/North Chicago City/Lake Bluff's technicians are certified in biohazard remediation.

Even if you employ high-quality in-house or contracted cleaning services, your Lake County business needs specialized biohazard cleanup help from a certified firm in some circumstances. When an accident, emergency, crime, or tragedy strikes in your commercial space, dangerous substances and residues complicate cleanup. We are here to help.

A typical example of commercial jobs that require professional biohazard cleanup includes sewage backup or flooding that allows contaminated water to enter one or more areas of your business property. The contaminants contained in sewage are many -- human and animal waste, fertilizer and road chemical runoff, insects and vermin, and rotten food and other waste are just a few. Our crews receive baseline and updated training on how to manage these biohazards safely and effectively. 

Human or animal fluids and waste deposited through other means such as traumatic injury or violent crime on your premises also needs our expert attention. The viruses, bacteria, parasites, and other pathogens involved in blood and other secretions need to be managed using protocols developed by OSHA, the EPA, and local health authorities. Proper cleaning with registered disinfectants is key to restoring your workplace, and SERVPRO of Libertyville/North Chicago City/Lake Bluff has experience with biohazards and innovative commercial cleaning products to achieve your goals.

Your business may also suffer from a chemical spill or other spread of biohazard. This often is a complication of a flooding scenario where your own inventory or cleaning and maintenance products are knocked over or soaked through, contributing to the dangers in the water contained in your building. SERVPRO contains such contaminated water and ensures that it is disposed of properly to keep you, your employees and customers, and the general public safe from harm.

During these catastrophic events, it is critical that your biohazard cleanup company be not only professional and effective but also completely discreet. Our team can return your business to a safe and healthy condition, “Like it never even happened.” For you to retain the confidence of your employees and customers, the process must be transparent yet ethical and without unnecessary drama or scare tactics.

SERVPRO of Libertyville/North Chicago City/Lake Bluff is a full-service restoration company, poised to assist with your biohazard cleanup needs. Contact us at 847-557-1080 for fast and confidential help.

Lake County Area Soot Clean Up

6/7/2021 (Permalink)

soot damage on brick wall Property fires are devastating events. At SERVPRO of Libertyville/North Chicago City/Lake Bluff, we guide our customers through the complete process

After a fire, the damage by smoke and different types of smoke and soot residue can make cleanup complicated. It is important to understand the different types of smoke and soot.  The type of residue will greatly affect the restoration process.  The professionals at SERVPRO of Libertyville/North Chicago City/Lake Bluff are well trained in identifying and cleaning these various varieties of damage.

Wet Smoke (Plastic and Rubber) 

Low heat, smoldering, pungent odor, sticky and smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood) 

Fast- burning, high temperatures.  Heat rises, therefore smoke rises.

Protein Fire Residue (Produced by evaporation of material rather than from fire) 

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace puff backs) 

While “puff backs” can create havoc for homeowners, in most cases the contents and structure are quickly restorable.

Other Types  (Tear gas, fingerprint powder, and fire extinguisher residue) 

Special loss situations require special care and a unique plan for restoration.

If you are in need of assistance after fire or other smoke damage, please don’t hesitate to call SERVPRO of Libertyville/North Chicago City/Lake Bluff.  We are here to truly make it “Like it never even happened.”

5 Star Customer Service in Grayslake, IL

5/27/2021 (Permalink)

5 star customer review in grayslake, IL Five star customer service is our number one priority. We love hearing positive comments from our customers when our team completes a job well done!

At SERVPRO of Libertyville/North Chicago City/Lake Bluff, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a Facebook review written by a customer in Grayslake, IL who experienced a flood in his home.  Jason A. writes,

"Cody, Ken, Emerson, and Jesus came out and helped us dry the drywall on the ceiling of our kitchen. They were all great! Very professional, comprehensive, and quick. Thanks so much!"

Here at SERVPRO of Libertyville/North Chicago City/Lake Bluff, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-557-1080.