Recent Storm Damage Posts

Being Prepared in Lake County: Pack a Severe Weather Emergency Kit

7/28/2021 (Permalink)

tornado The United States ranks highest as the country with the most tornadoes. Canada places second.

Despite the fact that meteorologists are now better able to predict them, tornadoes can strike with little warning. Therefore, it’s best to be prepared well before a tornado approaches. One way to be prepared is to compile an emergency kit.  Here are some suggested items:

Water

Have a purification kit and enough water to last 72 hours

Food

Plan enough food to last 72 hours, plasticware, and some means of preparation

First Aid Kit

Include supplies to treat minor wounds and keep larger wounds under control

Medication

Pain relievers, anti-inflammatory medication, and prescriptions

Waterproof Clothing

Boots, jackets, pants, and warm clothing

Flashlight

Don’t forget the batteries!

Blankets and Pillows

Protect your head, neck, and body from falling debris with a heavy blanket and fluffy pillow

Toilet Kit

Sanitation and hygiene is extremely important! Include some wet wipes

Extra Supplies

Remember to pack any necessary supplies for your babies, kids, elderly parents, or pets, if applicable

NOAA Weather Radio

Stay updated with the current conditions.  Download the app too!

Important Documents

Make sure to keep all of your important documents in a sealed waterproof container away from an area that can flood

Things to Do

Books, crosswords, games, and other items to keep yourself and loved ones occupied while waiting out the storm.

When the storm is over, if you find that you have property damage, call the professionals at SERVPRO of Libertyville/North Chicago City/Lake Bluff right away for help.  We have crews available 24/7 for tarp up and board up as well as water mitigation services.

Tornado Warning vs. Tornado Watch in Lake County, IL

6/30/2021 (Permalink)

tornado The United States experiences an average of 1,000 or more tornadoes every year. Out of those, roughly 20 are expected to be violent.

What’s the difference between a tornado warning and a tornado watch?

Both tornado watches and tornado warnings are issued by the National Oceanic and Atmospheric Administration (NOAA)/ National Weather Service. However, there are critical differences between the two alerts. 

Tornado Watch 

Conditions are favorable for tornadoes to develop. Be alert to changes in the weather, account for all family members, and listen to local radio and TV stations for updated storm information. Move cars inside and keep car and house keys with you. If time permits, move lawn furniture and equipment inside to minimize flying debris. If a tornado siren sounds, stay inside and take cover.

Tornado Warning

A tornado has actually been spotted or is indicated on weather radar in your area. This means danger is imminent and you may only have seconds to take cover.

In the event that your home or business sustains damage caused by the high winds of a tornado, SERVPRO of Libertyville/North Chicago City/Lake Bluff can help!  24/7/365 emergency service is available for board up, tarp up, and water mitigation.  Call us for help at 847-557-1080.

Protecting your Lake County Home from Flood Damage

5/27/2021 (Permalink)

drawing of house partially submerged in water In the event you experience damage from flooding, SERVPRO of Libertyville/North Chicago City/Lake Bluff is available for your call 24/7/365!

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it.  SERVPRO of Libertyville/North Chicago City/Lake Bluff understands that your home is more than a structure: Your family’s furniture, clothing, keepsakes, and other belongings are what help transform a house into a home!  Here are some helpful suggestions to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Have Storm or Flood Damage?
Call Us Today (847) 557-1080

Using IICRC Classifications To Assess Flood Damage

3/25/2021 (Permalink)

furniture in standing water If you have sustained flood damage to your Lake County home – SERVPRO can help. We are an experienced flood damage restoration company.

If you have sustained flood damage to your Lake County home or business – SERVPRO can help. We are an experienced flood damage restoration and repair team, with access to sophisticated tools and the finest equipment. If your property needs saving, we are the right choice. The first step we take once on site, is conducting a full inspection. This is designed to help us determine the extent and nature of the damage. The IICRC (Institute of Inspection Cleaning and Restoration Certification) categorizes flood damage using four key classifications. The SERVPRO technicians will use this guide to shape their plan of action and decide which repairs are required.

Here is some additional information on the IICRC classifications and what they might mean for your property.

Class One: Limited Intrusion

This is the least severe type of flood damage. A small amount of water has entered the home. There is minimal damage to walls and soft furnishings. Depending on the size, shape, and location of the affected space, large fans can likely be used to dry it out.

Class Two: Intrusion With Some Spread

Here, flood water has started to spread. If your house was impacted by a storm, the damage is almost going to have advanced beyond small pools of water. It may have risen into the walls and started to soak into timber, concrete, and insulation materials. The water has reached the subflooring beneath carpets. Industrial drying machines (and carpet lifters) will be brought in to absorb the excess moisture.

Class Three: Invasive Liquid

The walls, ceilings, soft furnishings, and floors are all damp and need to be dried quickly. Most are fully saturated with water. Water lines on the walls extend more than two feet above the floor. This tends to occur when ceilings leak (during heavy rainfall), and water seeps through the walls. Dehumidifiers and dryers can be used to restore the home, but some materials may be unsalvageable.

Class Four: Severe Invasion

In the most severe cases, objects not usually affected by flooding have been compromised. For instance, paintings high up on walls, attics (if the danger is from natural flooding), and crawl spaces. At SERVPRO, we’re committed to saving as many of your possessions as possible, but extensive damage can render some items irreparable. We will, however, inform you before disposing of any materials. Serious flood damage may require you to move out of the property while we secure its structural safety and install heavy duty drying machines.

If your home has been damaged by a storm or a burst pipe, assessing the damage is an important part of formulating a response.  SERVPRO of Libertyville/North Chicago City/Lake Bluff is a locally based service, which means that our response is always fast.  Call us for help 24/7/365 at 847-557-1080.

Pre-Storm Winter Storm Preparedness in Lake County, IL

2/26/2021 (Permalink)

streets and trees covered in snow Winter storms can cause damage and injury. It is important to be as educated and prepared as possible.

Winter storms and blizzards in Lake County can bring extreme cold, freezing rain, snow, ice, and high winds. It is important to be prepared to protect yourself and your property from these winter storm events.  Winter storms create a higher risk of car accidents, hypothermia, frostbite, carbon monoxide poisoning, and heart attacks from overexertion.  Here are a few tips from FEMA that can help:

Know your area’s risk

Extreme winter weather can leave communities without utilities or other services for long periods of time. 

Prepare your home to keep out the cold

Check insulation, caulking, and weather stripping. Learn how to keep pipes from freezing. Install and test smoke alarms and carbon monoxide detectors with battery backups

Pay attention to weather reports and warnings of freezing weather and winter storms

Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

Gather supplies in case you need to stay home for several days without power

Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets. Have extra batteries for radios and flashlights. 

Create an emergency supply kit for your car

Include jumper cables, sand, a flashlight, warm clothes, blankets, bottled water, and non-perishable snacks. Keep the gas tank full.

Learn the signs of and basic treatments for frostbite and hypothermia

In the event that your home sustains damage from a winter storm, please do not hesitate to call SERVPRO of Libertyville/North Chicago City/Lake Bluff at 847-557-1080.  Our trained professionals are standing by 24/7/365 to assist with your emergencies.

During the Storm: Winter Storm Safety in Lake County, IL

2/26/2021 (Permalink)

houses with heavy snowfall Winter storms can be deadly. Staying safe is the #1 concern!

Lake County, IL winters can be brutal, with severe storms causing widespread damage and injuries.  Winter storms create a higher risk of car accidents, hypothermia, frostbite, carbon monoxide poisoning, and heart attacks from overexertion.  Here are a few tips from FEMA on how to be smart and stay safe during a winter storm:

Stay off roads if at all possible. If trapped in your car, stay inside

Limit your time outside.

If you need to go outside, wear layers of warm clothing. Watch for signs of frostbite and hypothermia. 

Avoid carbon monoxide poisoning.

Only use generators and grills outdoors and away from windows. Never heat your home with a gas stovetop or oven. 

Reduce the risk of a heart attack. Avoid overexertion when shoveling snow.

Watch for signs of frostbite and hypothermia and begin treatment right away.

Check on neighbors. Older adults and young children are more at risk in extreme cold.

Keeping yourself and loved ones safe during these storm events is always the number one concern.  After the storm, if you need assistance with property damage or water intrusion, please call SERVPRO of Libertyville/North Chicago City/Lake Bluff for assistance.  We are always here to help 24/7/365.

After the Storm: Assessing Health and Property Damage in Lake County, IL

2/26/2021 (Permalink)

trees down in snow in front of home Winter storms can cause major damage to your home. Inspect the exterior and interior after a storm and call us if you need help!

After a severe winter storm, there is much to assess.  The number one concern is the physical well being of yourself and your family.  Secondly, you’ll want to assess any damage to your property.  Here are some tips for both from the American Red Cross and FEMA:

Check for Frostbite

Frostbite can cause loss of feeling and color around the face, fingers, and toes. Signs may include numbness, white or grayish-yellow skin, and firm or waxy skin. Actions to take include going to a warm room, soaking in warm water, and using body heat to warm. Do not massage or use a heating pad

Check for Hypothermia

Hypothermia is an unusually low body temperature. A temperature below 95 degrees is an emergency. Signs could include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness.  Action to take include going to a warm room, warming the center of the body first—chest, neck, head, and groin. Keep dry and wrapped up in warm blankets, including the head and neck.

Make a careful and thorough inspection of your home’s structural elements

  1. Check the outside of your home before you enter
  2. Look for loose power lines, broken or damaged gas lines, foundation cracks, missing support beams or other damage. Damage on the outside can indicate a serious problem inside. Ask a building inspector or contractor to check the structure before you enter.
  3. Is your ceiling sagging? That means it got wet – which makes it heavy and dangerous. It will have to be replaced.
  4. If power is out, use a flashlight.  Do not use any open flame, including candles, to inspect for damage or serve as alternate lighting.
  5. Take photographs of the damage. You may need these to substantiate insurance claims later.

If you do find damage, call SERVPRO of Libertyville/North Chicago City/Lake Bluff for help.  We are experienced in these situations, and we know what to do next.  We are a preferred vendor for most insurance companies, and we can help with your claim if you choose to file one.  We are here to help 24/7/365.

Lake County Tornado Season is Here: Be Prepared and Safe

6/23/2020 (Permalink)

tornado The US averages over 1,200 tornadoes per year. This exceeds the number of tornadoes in any other country, according to the NOAA.

Prepare:

  • Know the signs of a tornado, including a rotating funnel-shaped cloud, an approaching cloud of debris, or a loud roar similar to a freight train.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.  Become familiar with your community's sirens.
  • Pay attention to weather reports. Meteorologists can predict when conditions might be right for a tornado.
  • Identify and practice going to a safe shelter for high winds, such as a safe room built using FEMA criteria or a storm shelter built to ICC 500 standards. The next best protection is a small, interior, windowless room in a sturdy building on the lowest level.

Survive:

  • Immediately go to a safe location that you identified.
  • Take additional cover by shielding your head and neck with your arms and putting materials such as furniture and blankets around you.
  • Do not try to outrun a tornado in a vehicle. 
  • If you are in a car or outdoors and cannot get to a building, cover your head and neck with your arms and cover your body with a coat or blanket, if possible. 

Recover:

  • If you are trapped, cover your mouth with a cloth or mask to avoid breathing dust. Try to send a text, bang on a pipe or wall, or use a whistle instead of shouting.
  • Stay clear of fallen power lines or broken utility lines.
  • Do not enter damaged buildings until you are told that they are safe.
  • Save your phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messaging or social media to communicate with family and friends. 
  • Be careful during clean-up. Wear thick-soled shoes, long pants, and work gloves.

In the event your home or business is damaged by a tornado or high winds, SERVPRO of Libertyville/North Chicago City/Lake Bluff is available 24/7/365 to assist in securing your property.  Our reconstruction team is experienced in restoring properties from this type of damage, working in conjunction with your insurance company to bring your home or business back to life.  Call us today at 847-557-1080.

Insurance Coverage for Spring and Summer Storm Damage

5/28/2020 (Permalink)

lightning and storm Understanding your property insurance can help protect you in the event your home sustains damage from a storm.

Spring and Summer weather in the Midwest is welcomed with open arms each year.  It can, however, bring storms that could cause a wide variety of damage to your home.  Fortunately, much of this damage is covered by your homeowner’s insurance.  This insurance protection depends on what type of damage was caused and what caused it.  

Here are a few common events that are often covered on a standard home policy:

Wind Damage

Wind almost always damages the weakest areas of a home. After a storm, indications of damage would include:

  • Shingles in the yard
  • Creased or broken shingles from wind
  • Loose or missing siding and trim on your home
  • Loose or broken downspouts and gutters

Hail Damage

If hail causes damage to the exterior of your home, your dwelling coverage helps cover the cost to repair or replace the damage.

However, your home’s detached structures, such as a fence, garage, gazebo or swimming pool, may only have limited coverage from your base policy. In order to properly protect them from hail damage, you may want to consider adding coverage for your detached structures.

Lightning Damage

Lightning can cause serious damage to your home, including fire and damage to your electronic devices. Fortunately, your home insurance covers lightning-damaged electronics and other personal property, and your dwelling coverage protects the structure of your home if lightning causes a fire.

Here are a few coverages that can be added for extra protection:

Flood Insurance

Floods are a natural disaster that aren’t covered by your homeowners policy, but many companies offer flood insurance from the National Flood Insurance Program. If you live in a flood-prone area or just want peace of mind, consider purchasing flood insurance to protect your home

and personal property.

Roof Replacement Cost Coverage

Your home insurance is designed to help cover the replacement of your roof if it’s damaged by a covered loss. But the amount you’ll receive for your damaged roof depends on if you have actual cash value (ACV) or replacement cost value (RCV). Having roof replacement cost value coverage means you’re covered for what it’d cost to replace your roof today without worrying about depreciation.

Matching Siding Coverage

Homeowner’s insurance replaces siding damage from specific types of losses, like damage from wind.  However, it only covers the parts of your home that are damaged. By adding matching siding coverage, you’ll be covered for a higher amount to compensate for replacing additional siding to match.

Sump Pump Coverage

Your sump pump is designed to remove excess water that accumulates around your home’s foundation. If the system ever fails or the power goes out, water overflow may occur. And you're typically not covered for this type of damage with your homeowners insurance. Having water backup and sump pump overflow coverage gives you that important layer of protection that is so important during these Lake County spring and summer rains.

In the event you do suffer damage from a storm, please do not hesitate to call SERVPRO of Libertyville/North Chicago City/Lake Bluff at 847-557-1080 for your restoration or repair concerns.  We are here to help 24/7/365.

Preparing Your Home for Storm Season

3/26/2020 (Permalink)

lightning and clouds Spring weather can be unpredictable. It is important to prepare in advance for the ever changing Midwest weather.

Spring has officially arrived!  Warmer days have begun, and spring foliage is popping up all around us.  The beauty of spring brings along with it the probability of strong storms.  With a little forward thinking, you’ll be prepared to protect your home. Check out these tips for some ideas to be ready for whatever happens.

Sign up for weather text alerts

The Federal Emergency Management Agency (FEMA) sends text messages to keep you updated on emergency situations. However, long before anything gets that severe, your local government, weather channel, radio stations and power companies have similar services that let you know what’s happening in your region. The more information you get, the easier it is to plan and prepare.

You can also download the FEMA app to your smartphone, which gets you real-time National Weather Service alerts. You’ll also have access to important emergency safety tips for over 20 types of disasters.

Evaluate your home’s exterior

Your home is designed to shelter you from the weather. To keep it in tip-top condition, do regular walk-arounds and inspect for issues. Keep an eye out for the following things:

  • Loose shingles
  • Loose siding
  • Tree branches extending over your house or driveway
  • All unattached structures like sheds or gazebos should be bolted securely to their foundation
  • Loose patio furniture that should be secured
  • Loose gutters and missing/detached downspouts
  • If you have shutters, make sure they’re secure and clear of debris
  • Check to see if your fence needs repair

Check your sump pump

As the saying goes, “April showers bring May flowers.” And with all that rain, your risk of flooding increases. If you have a sump pump, it’s a great idea to run through an annual sump pump maintenance list.

You’ll want to clear all debris so it doesn’t impede function and ensure your back-up is in working order. With added sump pump failure and water backup coverage on your homeowner’s insurance policy, you’ll have better protection that can bring real peace of mind when the rain starts to fall.

Weather can be unpredictable, but you can still prepare for the unexpected.  Talk with your local insurance agent to review your homeowner’s coverage, and call SERVPRO of Libertyville/North Chicago City/Lake Bluff in the event your home sustains damage.  We are available to take your call 24/7/365 at 847-557-1080.

Storm Preparedness in Lake Bluff, IL: Protecting Your Property

3/2/2020 (Permalink)

icicles at edge of roof Icicles formed on your gutters could cause structural damage to your home. This is due to ice melting and refreezing.

During the winter months, your property could be at risk of sustaining damage from a storm.  Here are some tips to prevent property damage in the winter months.

Winterize Your Home

by insulating walls and attics, caulking and weather-stripping doors and windows, and installing storm windows or covering windows with plastic.

Insulate Water Pipes

Also, allow faucets to drip or trickle during unusually cold weather or if the power and heat are out to avoid freezing. When water freezes, it expands, and this can cause water pipes to burst. Know how to shut off water valves if a pipe bursts.

Clear Rain Gutters

repair roof leaks, check your roof to make sure it can handle the extra weight of the snow and ice, and cut away tree branches that could fall on a house or neighboring structure. Keep pathways and driveways clear between storms to avoid buildup of snow piles and icing.

Install Battery-Operated Carbon Monoxide Detectors

or electric detectors with battery backups in central locations on every level of your home. This will provide an early warning of accumulating carbon monoxide, which is a colorless, odorless, tasteless, and potentially deadly gas.

Hire a Contractor

to check the structural ability of your roof to sustain unusually heavy weight from the accumulation of snow and/or ice

Keep Fire Extinguishers on Hand

and make sure everyone in your home knows how to use them. If your smoke alarms get power from your home’s electrical system (hardwired), make sure the backup battery is replaced at least once a year, so your alarms will work during a power outage.

Maintain Heating Equipment

and chimneys by having them cleaned and inspected every year by a qualified professional.

In the event your property does become damaged despite your best efforts, SERVPRO of Libertyville/North Chicago City/Lake Bluff is here to help.  Call today for a free estimate. We are available at 847-557-1080, 24/7/365.

Storm Preparedness in North Chicago, IL: Emergency Supplies

2/27/2020 (Permalink)

American Red Cross Emergency Kit SERVPRO is proud to be a partner of the American Red Cross both corporately and locally since 2013.

You may not be at home when a storm starts, so it is important to have basic supplies of food and water as well as a way to stay warm without power in several locations such as your workplace, vehicle, and/or school.  You can build your supplies over time by adding a few items each week or month. For a complete list of emergency supplies, visit www.ready.gov/kitCheck these supplies off of your Winter Storm Preparedness Checklist once you add them to your emergency kit, which appears at the end of this document.

Emergency Communication

Make sure you have everything you will need to get in touch with your family either through cellular phones or email.

Medical Needs

Be equipped to tend to any current or unexpected medical conditions your family members may have.  Ask your doctor about storing prescription meds such as at least a three days’ supply of heart and blood pressure medication, insulin for diabetics, and other prescription drugs such as inhalers for those with asthma.  Include battery backup power for power-dependent mobility devices, oxygen, and other assistive technology needs.

Critical Documents

Place any important documents in a sealed, waterproof container to keep them dry and easily accessible.

Tools and Safety Items

Small items like matches, flashlights, a multi-tool, pocket knife, and a whistle (to signal for help) can make a huge difference for your family while weathering a storm. 

Food/Supplies

Have at least a three-days’ supply of non-perishable food and water for your family. Remember to store anything specific to your family’s needs. 

Warm Clothing and Blankets

Warm clothes and blankets can help prevent hypothermia. Do not forget warm, waterproof, and protective footwear as well as gloves.

In the event that your home or business is damaged by severe weather, please don’t hesitate to call SERVPRO of Libertyville/North Chicago City/Lake Bluff for assistance.  Our team is available 24/7/365 for your water damage emergencies as well as a variety of other property repairs.

Storm Preparedness in Waukegan, IL: Stay Informed

2/26/2020 (Permalink)

SERVPRO logo with snow background SERVPRO of Libertyville/North Chicago City/Lake Bluff is here to help with any storm damage to your home or business.

Emergency Notifications

  • The National Weather Service (NWS) provides alerts and warnings for all hazards through a National Oceanic and Atmospheric Administration (NOAA) Weather Radio (NWR) receiver.  For more information on NWR receivers, visit nws.noaa.gov/nwr/info/nwrrcvr.html.
  • Sign up for emergency alerts and notifications that your community may offer.  Download Be Smart. Know Your Alerts and Warnings for a summary of notifications at ready.gov/prepare.
  • Download the FEMA and American Red Cross apps on iOS or Android at no cost.  These apps may provide information about finding shelters, providing first aid, and seeking assistance for recovery. 

Watches and Warnings

Learn the difference between Advisories, Watches, and Warnings, which describe changing winter weather conditions.  Learning what these terms mean can help you understand how an approaching storm may impact you and what actions to take to stay safe.  These alerts are issued by your local National Weather Service office and are based upon local criteria.

  • Winter Weather Advisories are issued when snow, blowing snow, ice, sleet, or a combination of these wintry elements is expected but conditions should not be hazardous enough to meet Warning criteria.  Be prepared for winter driving conditions and possible travel difficulties. Use caution when driving.
  • Winter Storm Watches are issued when conditions are favorable for a significant winter storm event.  Heavy sleet, heavy snow, ice storms, blowing snow, or a combination of these events are possible.
  • Winter Storm Warnings are issued for a significant winter weather event including snow, ice, sleet, blowing snow, or a combination of these hazards.  Travel will become difficult or impossible in some situations. Delay your travel plans until conditions improve.

In the event that your home or business is damaged by severe weather, don’t hesitate to call SERVPRO of Libertyville/North Chicago City/Lake Bluff for assistance.  Our team is available 24/7/365 for your water damage emergencies as well as a variety of other property repairs.

Don't Forget your Sump Pump

6/24/2019 (Permalink)

A number of homes that SERVPRO of Libertyville/ North Chicago City/ Lake Bluff has been to recently was due to flooded basements or other living areas. During the initial inspection process to see what the cause of the water damage was and what was affected, it was discovered that a sump pump might have not been operating correctly and the damage was more extensive due to a malfunction of the sump pump.

There are some steps that homeowners can take to help maintain their sump pumps and help avoid a costly and time consuming water event in their homes :

Every 3-4 months

  • Clean pump inlet screen
  • Check power cord / make sure the cord is plugged in
  • Make sure the pump turns on by dumping a bucket or two of water into the sump, this will also help to determine if the float is operating correctly up and down.

Annually

  • Take the pump out of the sump to clean and inspect it for any obvious defects
  • Clean out the sump
  • grease /lubricate any necessary bearings on the pump. Check owners manual for maintenance instructions.
  • Lower the pump back into its correct position in the sump
  • Test the pump and float by dumping a bucket or two of water into the sump.

Most importantly, if you do not feel comfortable taking care of the maintenance or are not mechanically inclined, ask the company that installed it to do the maintenance or for a referral for a company that can. Regular maintenance of your sump pump will help keep your water prone areas safe from flooding and keep your home environment a safe livable space for years to come. A little maintenance will go a long way.

Lightning and Thunder Precautions

5/28/2019 (Permalink)

When lightning strikes

According to the weather.gov website,lightning strikes the United States about 25 million times a year and kills an average of 47 people each year. Do you know some of the suggested safety measures to take in the event of lightning? What structures are safe to seek shelter ? What measures can you take to ensure your safety, your family's safety and even your pets?

Here are some safety suggestions and guidelines to follow:

  • Do not use phones that are attached by cords, cell phones are safe alternatives.
  • Do not touch T.V`s ,computers or cords but you can use remote controls correctly.
  • Do not shower, wash your hands or do dishes. Avoid plumbing.
  • Do not lean on exterior doors or windows that might have metal components that connect the outside to the inside .
  • Do not use your balcony, carport, open garage areas ,porches and avoid lying on concrete flooring or leaning against concrete walls
  • Do not leave your dog outside in it`s dog house, a dog house is not safe shelter and if the doghouse is chained to a tree, there is even a higher risk to your pet. BRING YOUR PETS INSIDE DURING A SEVERE STORM.
  • Do not unplug your equipment during a storm. Typical surge protectors will not protect your equipment from a lightning strike.

I guess grandma was right when she said get off the phone, do not shower and turn off the television when there would be a thunderstorm. I assumed she was being overprotective but she was right. Here at SERVPRO of Libertyville/North Chicago City/Lake Bluff we want our community to stay safe and follow precautions. Personal belongings and property can be replaced , lives can not.

Storm Damage: How to deal

3/7/2019 (Permalink)

Don't get stressed by storm damage, let SERVPRO help

Dealing with repairs and insurance companies after severe weather hits your property can be difficult. Homeowners can use the following tips to help tackle the storm damage caused by hard rains, flooding, or storm-related issues.

SAFETY FIRST

If you and your family were away from home when the storm hit, do not return until it has been confirmed safe. Contact a storm damage expert like SERVPRO of Libertyville/North Chicago City/Lake Bluff; we’ll help you determine if your home is safe to return to.

INSURANCE

You will need to contact your homeowners’ insurance adjuster as soon as possible. If your neighborhood has sustained widespread damage, find out if any special teams of insurance agents, relief workers, or contractors are coming to the area. Check your policy to find out what actions you need to take or talk to your agent to make sure you are following the proper procedures. Not following these actions correctly could result in a reduced claim. Inspect your property and make a list of all damages; take photographs of all noted damage if at all possible.

RECORDING AND DOCUMENTING

Document your neighbor’s damages, as well; this can prevent the insurance provider from downgrading your claim by saying the damage is from your neglect of maintenance or other unrelated issues by giving them a way to compare. Keep a record of all the communication you have with your insurance provider, and don’t do any unnecessary repair work yourself. Hire a trusted storm damage restoration service provider such as SERVPRO of Libertyville/North Chicago City/Lake Bluff to handle any repairs.

BE SCAM FREE

Always check the adjuster’s identification. If you are evacuated, ask for money from your claim upfront. If they agree, you will be given a check for an amount that will be deducted from your final settlement. Some providers will automatically offer a partial payment early on during the process. Review it carefully and decline it if you feel uncomfortable with any part of it. Never be afraid to ask questions and to expect an answer that makes sense or seems fair.

Dealing with a storm's aftermath is stressful, but reacting properly will be an immense help and can prevent problems down the road.

SERVPRO of Libertyville/North Chicago City/Lake Bluff team is ready to help 24/7. Call us for your fire or water damage issues at 847-557-1080

Thunderstorm Preparedness

3/7/2019 (Permalink)

When a storm hits, do you know what to do?

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.

To prepare for a thunderstorm:

  • Trim or remove tree limbs near your home. Remove any dead or rotting trees.
  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Libertyville/North Chicago City/Lake Bluff are highly trained and certified, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

SERVPRO of Libertyville/North Chicago City/Lake Bluff 847-557-1080

Ways to get Weather Warnings

3/5/2019 (Permalink)

Are you informed?

Storm season is upon us. Do you know all the ways you can stay informed about inclement weather in your area? Here are some Ways to get Warnings and stay in the know.

Wireless Emergency Alerts

Emergency messages sent by the National Weather Service (NWS) and other agencies via your mobile carrier.

Your phone will receive the alters moments after being issued. Phones that are using cell towers in the alert zone will receive the WEA.

NOAA Weather Radio

A nationwide network of radio stations broadcasting continuous weather info from your local NWS office.

These battery-powered radios are a great source of weather warnings when the power is out and at night when you may be sleeping.

The Internet

Check weather.gov on a desktop or mobile.weather.gov on your mobile device.

Other ways to find warnings online include social media, other weather apps and local news sites.

Local TV and Radio

Local stations broadcast official warnings, plus forecasts and storm tracks from on-air meteorologists.

TV in particular is a great source of emergency info, since radar displays, maps, and other graphics can be shown.

Outdoor Sirens

Only designed to alert people who are outdoors.

Sirens are not intended to alert people who are in cars, homes, or other buildings.

Storm damage can happen, no matter how prepared you are. Call SERVPRO of Libertyville/North Chicago City/Lake Bluff. We have the training, tools and team to help you. 847-557-1080

Storm Damage Preparedness

2/27/2019 (Permalink)

Are you prepared?

Our team of experts will be there soon, but your health and safety are our main priorities. While you wait for help to arrive, follow these tips to keep you protected while facilitating a more rapid recovery:

 Communications

  • Discuss preparedness with your family
  • Identify an out-of-state contact in case you are separated. Long-distance calls may work when local calls do not
  • Teach children how and when to call 911 post emergency contact numbers near phones in your home
  • Teach children how to use a cell phone

Evacuation

  • Determine two escape routes from each room in your home
  • Pick three places to meet - One right outside your home in case of a sudden emergency, pick a location in your neighborhood if your property isn't safe and a regional meeting place if you can't return home

MAKE A PLAN

Water

will keep you alive. If you have enough water, you can live on half of your normal food intake. Make sure to store at least one gallon of water per person per day and store enough to last two weeks.

People in hot environments, children, people who are ill and nursing mothers should store more.

Rotate your water supply every six months

Other sources of water in your home: water heater, ice cubes, pipes and toilet tank (not the bowl)

Food

Unlike water, food can be rationed. Store at least a three to five-day supply of non-perishable food in a dry place where the temperature is not above 70 degrees.

Select foods that require little or no preparation, water or refrigeration. Select foods that are high in calories, nutritious, compact and lightweight. Choose foods your family will eat

Pets

Pets are an important member of your family. Plan for them as well. Remember that emergency shelters typically do not allow animals. Only service animals are allowed in shelters.

But you should know safe places to keep your pets if you have to evacuate with them. Where are hotels and motels outside of your area that accept pets? What friends or family members could keep them for you? Which boarding facilities, veterinarians or shelters could be used?

 Utilities

Your water heater can be a critical source of water in an emergency, but only if it’s still standing. Go to your home improvement store of choice and buy the metal straps to secure the water heater to nearby studs.

A falling water heater can break gas lines and water lines or spill your water.

Gas

If you have natural gas coming into your home, it’s easy to turn off, but not so much for turning it back on. Only qualified people should turn gas back on.

When you should shut off your gas meter:

  • You smell natural gas
  • You hear gas leaking
  • There is a fire (unless shutting off the gas would jeopardize your safety)

If you need to shut off the gas, use a wrench to turn the valve a quarter turn in either direction

Take some time to become familiar with which utilities enter your home and where they can be shut off. As you practice emergency plans, locate and map the gas, water and electricity mains. During family drills, go through the movements, but do not practice shutting off gas lines.

If you are facing the aftermath of a storm or natural disaster, call us at (208) 375-0300!

Catastrophic Storm Cleaning in Lake County, IL

9/15/2017 (Permalink)

Hurricane Sandy, Hurricane Matthew, Hurricane Harvey, and Hurricane Irma are catastrophic storm events where SERVPRO of Gurnee and SERVPRO of Libertyville/N. Chicago City/ Lake Bluff have sent crews, vehicles, and equipment to help homeowners and business owners get back in their homes and businesses. SERVPRO has over 1700 franchises all over the United States, and many of these franchises have teams that are ready to respond to catastrophic storm events helping businesses and homeowners after a severe storm.

This summer we requested SERVPRO catastrophic storm teams to help with our recent storms and flooding on July 12th, 2017 due to the high volume of calls. We received crews from California, Rhode Island, Oklahoma, Tennessee, Michigan, among other states. When you call SERVPRO during a catastrophic storm event, you are able to receive a team of technicians that are background checked, completed SERVPRO’s several Employee Certification Training Programs, follows and adheres to the ANSI/IICRC S500 Water Restoration Reference Guide, works directly with your insurance, takes photos before, throughout, and after job completion, and are professionally certified with the Institute of Inspection Cleaning and Restoration Certification.

Emergency Supply Checklist from FEMA

9/14/2017 (Permalink)

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask, to help filter contaminated air
  • Wrench or pliers to turn off utilities
  • Can opener for food (if kit contains canned food)
  • Local maps
  • Prescription medications and glasses
  • Infant formula and diapers
  • Pet food and extra water for your pet
  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container
  • Cash or traveler’s checks and change
  • Emergency reference material such as a first aid book or information from ready.gov
  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.
  • Complete change of clothing including a long-sleeved shirt, long pants and sturdy shoes. Consider additional clothing if you live in a cold-weather climate.
  • Household chlorine bleach and medicine dropper – When diluted nine parts water to one part bleach, bleach can be used as a disinfectant. Or in an emergency, you can use it to treat water by using 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
  • Fire Extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates and plastic utensils, paper towels
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Lightning Facts and Tips

9/14/2017 (Permalink)

SERVPRO of Gurnee and SERVPRO of Libertyville/ N. Chicago City/ Lake Bluff will board up your home or business, clean contents, clean structure, and rebuild if your building is struck by lightning and incurs fire damage. The odds of being struck by lightning is 1 in 500,000 and is the leading cause of weather-related fatalities. Here are some tips and facts about lightning from the CDC:

  • Check the forecast before planning outdoor activities. If the weather is calling for outdoor thunderstorms, postpone your trip or activity, or make sure there is adequate shelter available.
  • “When thunder roars, go indoors.” Go indoors or find a safe enclosed shelter when you hear thunder. Some ideas of safe shelters are offices, homes, shopping centers, or hard-top vehicles (with the windows rolled up).
  • Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning against concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.
  • Avoid water during a thunderstorm by not bathing, showering, washing dishes, or any other contact with water because lightning can travel through a building’s plumbing.
  • Avoid electronic equipment that is connected to an electrical outlet. Lightning can travel through any metal wires or bars in concrete walls.
  • Make sure to equip homes and businesses with surge protectors to protect appliances and other electronic devices.
  • If you are outdoors and there is not shelter, do not lie down. Instead, crouch close to the ground touching the ground as little as possible. If you are in a group, make sure to separate.

Need Emergency Service? Call Us 24/7 –847-557-1080

Flooding in Gurnee Tips

3/28/2017 (Permalink)

With the spring rains approaching there will be watchful eyes on the water levels of our local rivers and ponds. Recently the Village of Gurnee posted an article in their community newsletter with tips for protecting your Gurnee home from Spring Flooding. (You can read the article here.)

SERVPRO of Gurnee and SERVPRO of Libertyville/N. Chicago City/ Lake Bluff is open and ready to help 24/7 365 days per year. We are on site fast to help mitigate and protect your home when water has intruded whether it is from heavy rains to sump pump failure. Did you know that here at SERVPRO of Gurnee and SERVPRO of Libertyville/ N. Chicago City/ Lake Bluff ALL of our staff are WRT certified? What that means is that our entire staff is trained as Water Damage Restoration Technicians through the IICRC (Institute of Inspection Cleaning and Restoration Certification). All our team members have gone through the course and passed an exam to be on your property to properly take care of the water damage has occurred in your home. There are more steps to just extracting the water from your home. We check to see the migration of where the water has traveled, and which walls have become saturated.

When Storms or Floods hit Antioch, SERVPRO is ready!

7/11/2016 (Permalink)

SERVPRO of Gurnee & SERVPRO of Libertyville/ N. Chicago City/ Lake Bluff specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Antioch, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-557-1080