What our Customers say...
I was happy with the overall experience! Shawn was prompt to all our appointments and was a great communicator. Keep up the good work!
I just wanted to let you know that Roger B. was very professional and well organized. He led a hard working and polite crew. He represented your company well and was a great comfort to me, personally, in a difficult situation.
The team at SERVPRO was prompt and efficient when we needed them most. I especially appreciated the way they helped us pump out the basement through the night and kept air circulating afterwards, helping to prevent further damage to our special items.
I am writing to recommend the services of SERVPRO. We had an emergency in our building of an overhead sprinkler leak and called them to take care of the water damage. They arrived immediately and cleaned the water so we could begin the process of repair.
Ariel Flary from SERVPRO then re-visited our business and helped set up an Emergency Ready Profile so that all employees have emergency contact information as well as emergency procedures pertinent to the building.
I'm happy to recommend SERVPRO. They are not only thorough, but easy to work with and always willing to take the time to discuss and concerns.
We had a great experience with SERVPRO. From the first call to the final cleanup they were very supportive and professional. Bob, Ramiro, and the rest of the techs did an amazing job with the restoration of our building.
I, and others at EMCO, were impressed with the promptness and professionalism of the crew from SERVPRO of Gurnee & SERVPRO of Libertyville/N. Chicago City/ Lake Bluff. They showed up within an hour and immediately came up with a plan and started working.
After viewing our camera video, we learned the pipe of a large supply line gave way around 7:00 am on Saturday. We did not discover it until 4:00 am Monday. As one can imagine, there was a lot of water. We were grateful SERVPRO came out the same day, arrived promptly, had all their own crews, and equipment readily available to extract the water and dry the large area where the water migrated.
Again, I cannot emphasize this enough, we were super pleased SERVPRO showed up so quick. Tom, and the rest of the crew, were knowledgeable and pleasant to work with.