Recent Posts

Healthcare Certified Cleaning in Lake County, IL

9/15/2017 (Permalink)

SERVPRO of Gurnee & SERVPRO of Libertyville/ N. Chicago City/ Lake Bluff is proud to announce our recent accreditation with the Linders Health Institute Critical Facilities Healthcare - CFHC.  

This training further educated our technicians on infection control risk management in healthcare mitigation and remediation projects. Healthcare facilities need to keep their patients, staff, workers, visitors, and caregivers safe during construction projects. This is why they have strict requirements of contractors coming into work on their facilities. SERVPRO understands healthcare facilities commitment to their occupants and completed the proper certification program to adhere to safety, compliance, and limit airborne exposure risks.

If your healthcare facility experiences water intrusion, fire, mold, or is in need of air duct cleaning, biological matter cleaning, or general cleaning contact SERVPRO of Gurnee & SERVPRO of Libertyville/ N. Chicago City/ Lake Bluff 24/7 at 847-557-1080.

Catastrophic Storm Cleaning in Lake County, IL

9/15/2017 (Permalink)

Hurricane Sandy, Hurricane Matthew, Hurricane Harvey, and Hurricane Irma are catastrophic storm events where SERVPRO of Gurnee and SERVPRO of Libertyville/N. Chicago City/ Lake Bluff have sent crews, vehicles, and equipment to help homeowners and business owners get back in their homes and businesses. SERVPRO has over 1700 franchises all over the United States, and many of these franchises have teams that are ready to respond to catastrophic storm events helping businesses and homeowners after a severe storm.

This summer we requested SERVPRO catastrophic storm teams to help with our recent storms and flooding on July 12th, 2017 due to the high volume of calls. We received crews from California, Rhode Island, Oklahoma, Tennessee, Michigan, among other states. When you call SERVPRO during a catastrophic storm event, you are able to receive a team of technicians that are background checked, completed SERVPRO’s several Employee Certification Training Programs, follows and adheres to the ANSI/IICRC S500 Water Restoration Reference Guide, works directly with your insurance, takes photos before, throughout, and after job completion, and are professionally certified with the Institute of Inspection Cleaning and Restoration Certification.

Emergency Supply Checklist from FEMA

9/14/2017 (Permalink)

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask, to help filter contaminated air
  • Wrench or pliers to turn off utilities
  • Can opener for food (if kit contains canned food)
  • Local maps
  • Prescription medications and glasses
  • Infant formula and diapers
  • Pet food and extra water for your pet
  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container
  • Cash or traveler’s checks and change
  • Emergency reference material such as a first aid book or information from
  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.
  • Complete change of clothing including a long-sleeved shirt, long pants and sturdy shoes. Consider additional clothing if you live in a cold-weather climate.
  • Household chlorine bleach and medicine dropper – When diluted nine parts water to one part bleach, bleach can be used as a disinfectant. Or in an emergency, you can use it to treat water by using 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
  • Fire Extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates and plastic utensils, paper towels
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Lightning Facts and Tips

9/14/2017 (Permalink)

SERVPRO of Gurnee and SERVPRO of Libertyville/ N. Chicago City/ Lake Bluff will board up your home or business, clean contents, clean structure, and rebuild if your building is struck by lightning and incurs fire damage. The odds of being struck by lightning is 1 in 500,000 and is the leading cause of weather-related fatalities. Here are some tips and facts about lightning from the CDC:

  • Check the forecast before planning outdoor activities. If the weather is calling for outdoor thunderstorms, postpone your trip or activity, or make sure there is adequate shelter available.
  • “When thunder roars, go indoors.” Go indoors or find a safe enclosed shelter when you hear thunder. Some ideas of safe shelters are offices, homes, shopping centers, or hard-top vehicles (with the windows rolled up).
  • Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning against concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.
  • Avoid water during a thunderstorm by not bathing, showering, washing dishes, or any other contact with water because lightning can travel through a building’s plumbing.
  • Avoid electronic equipment that is connected to an electrical outlet. Lightning can travel through any metal wires or bars in concrete walls.
  • Make sure to equip homes and businesses with surge protectors to protect appliances and other electronic devices.
  • If you are outdoors and there is not shelter, do not lie down. Instead, crouch close to the ground touching the ground as little as possible. If you are in a group, make sure to separate.

Need Emergency Service? Call Us 24/7 –847-557-1080

Are your Air Ducts Clean?

9/14/2017 (Permalink)

Did you know that your ventilation system determines your indoor air quality? Dirty ducts can circulate contaminates such as mold or irritating dust as well as unwanted odors throughout your home or business. SERVPRO of Gurnee and SERVPRO of Libertyville/ N. Chicago City/ Lake Bluff is a professional service that will inspect and clean your heating, ventilation, and air conditioning unit (HVAC). How does our SERVPRO Duct Cleaning System work?

  • First, our patented equipment automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth prior to beginning vacuuming.
  • Next, is a powerful push-pull air delivery and collection system that will transfer the debris from the duct to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. These HEPA filters capture debris and keep the indoor environment clean.
  • Part of an optional process, a sealant or coating may be sprayed to address odor or microbial concerns.
  • In addition, filters will need to be cleaned or replaced to remove odor and dirt.

For more information or to schedule a residential or commercial duct cleaning appointment, contact us at 847-557-1080.

SERVPRO Community Service: Contingency Planning for Businesses

9/14/2017 (Permalink)

50% of all businesses that experience a disaster do not reopen. Of the 50% that do reopen 70% of them have a plan in place. Many businesses have a plan on how to get out of the building in a fire or how to help someone who is injured, but not many businesses have a plan on protecting the merchandise or how to get back in operation should a disaster occur. Let SERVPRO of Gurnee and SERVPRO of Libertyville/N. Chicago City/ Lake Bluff set your business up with a contingency plan! SERVPRO will go out to your business, at no charge, and create a profile locating all your important utilities and shutoffs with directions and photographs. Why do we do this for free? Disasters happen, and SERVPRO believes in businesses being prepared to help minimize the amount of work that needs to be done, and be certain the business and employees can return to operation as quickly as possible.

The SERVPRO® Ready Plan comes accessible as an App and is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile containing critical facility information to help speed up response time. In addition, the profile has a space for all significant contacts that your business may need to contact in an emergency, such as: plumber, elevator repair, electric company, sprinkler company, etc. Each profile is tailored to each business needs, and can be as detailed as you want. Multiple properties are all linked together in one profile sign in for quick access. In return you will receive a secure sign on for electronic access online and through the app with editing capabilities, Emergency Ready Profile Folder to keep in your office, electronic damage log reports, and peace of mind knowing that you have a plan in case disaster occurs.

Want to learn more or schedule an appointment? Contact Ariel Flary at 847-557-1080 or

Tips for Water Damage

9/5/2017 (Permalink)

Here are some tips for clean water and contaminated water before help arrives.

Clean Water

  • Shut off water source if possible.
  • Do not enter rooms with standing water, as electric shock hazards may exist.
  • Turn off circuit breakers for those areas that are wet if access is safe from potential electric shock.
  • Remove as much excess water as possible by mopping and blotting in rooms without standing water.
  • Protect carpet from staining by placing foil, plastic wrap beneath furniture legs.
  • Remove cushions and prop to allow for even drying.
  • Move paintings, documents, or other valuable items that may be sensitive to moisture.
  • Do not leave books, newspapers, magazines or any other colored item on the floor as these items may cause staining.
  • Do not use a household vacuum cleaner.
  • Do not turn on ceiling fixtures (if ceiling is wet).
  • Do not enter rooms where ceiling is sagging from retained water.

Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system because there is a possibility to spread contaminated air.
  • Do not use household fans to dry the structure because the air flow could cause contaminates to spread.
  • Throw away any food and/or products for personal hygiene if exposed to the contaminated area.

Call SERVPRO of Gurnee and SERVPRO of Libertyville/N. Chicago City/Lake Bluff at 847-557-1080 for an inspection for your water damage.

Water Types

9/5/2017 (Permalink)

All the recent severe rains and unexpected flooding in Gurnee, Grayslake, Libertyville, Lake Bluff, Lake Forest, Round Lake and Mundelein experience on July 12th, 2017 brought our SERVPRO of Gurnee & SERVPRO of Libertyville/N. Chicago City/ Lake Bluff several calls, questions, and comments. One topic we found ourselves explaining frequently was water types.

When you home or business experiences water damage, there are different categories of water that we have to clean up with different levels of contamination.

  • Clean Water is that water that comes from a broken pipe, sink or tub overflow, or appliance malfunctions from a water line.
  • Gray Water is slightly contaminated water and can come from a dishwasher or clothes washer discharge.
  • Black Water is very contaminated and comes from sewage damage, aquarium leak, toilet overflow, flooding, or natural disaster. This water is filled with fungi, bacteria, chemicals, and more.

All types of water, left untreated, will allow bacteria, contaminates, fungi, bacteria, and microbial growth to occur. Having a SERVPRO technician come out to your home or business to provide an inspection will show you where you have water, what water type is to be cleaned, and the proper industry guidelines for cleaning to industry standard.

Cleaning Biological Matter

9/1/2017 (Permalink)

Did you know that SERVPRO of Gurnee & SERVPRO of Libertyville/N. Chicago City/ Lake Bluff cleans up after purposeful or accidental death in buildings and vehicles? Blood cleanup and decontamination should be left to professionals that carry a bio-hazard and crime scene cleanup certification. We have certified and trained technicians that are available to help cleanup, remove contaminated items, and deodorize. We know and understand that losing a loved one is hard, and our team is empathetic and ready to help answer any questions that you may have about the process. Our technicians are properly trained and equipped with proper protective devices, perform on site deodorization, and remove or clean contents. Upon job completion, a technician will test with our biological material tester to rest assured that the cleanup has been sanitized to SERVPRO and industry standards free of bio contamination.

After a Fire Tips

9/1/2017 (Permalink)

Cleanup after a fire or smoke damage is a job for an IICRC Certified firm. Sometimes cleaning up after a fire without the proper method can cause further damage. Depending on the source of fire determines how SERVPRO of Gurnee & SERVPRO of Libertyville/N. Chicago City/Lake Bluff will go about cleaning up after a fire. Here are some tips that can help minimize the damage after a fire until a crew arrives:

  • Limit movement in the home to prevent soot particles from spreading
  • Do not send any clothing to a local dry cleaner because improper cleaning may set in odor
  • Do not shampoo carpets, upholstery, or furniture
  • Do not attempt to clean electronics or electrical equipment
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • Coat chrome faucets, trim or appliances with petroleum jelly or oil

Call us 24/7 and 365 days for help. We are always happy to help get you back into your home or business quickly.